National Covid-19 Support Helplines For ELC/SAC Services

There are two helplines available to services who have a suspected or confirmed case of Covid-19 in their service.

1. The HSE have a helpline to advise service providers if they have been informed of a Covid-19 case in a child or a staff member. The number is 01 511 9777 It is open Monday –Friday 8.30 –4.30 and 10 –4.30 Saturdays, Sundays and Bank Holidays.

2. For those services who need support on engaging with the relevant authorities due to a suspected or confirmed case of Covid-19, there is an out of hours helpline. The number is 1800 940 341. The service will be available Saturday, Sunday and Bank Holidays from 10.00 –13.00 and 13.30 –16.00.